Network Staff

Meet the dedicated team behind AustNet Chat Network

Our staff work tirelessly to maintain and improve your IRC experience

Operations Team

Network infrastructure and technical operations

GrEmLiNz

Network Coordinator

Responsible for core network infrastructure, server maintenance, and technical operations.

von

Training Coordinator

Manages staff and user training.

damian

Developer

Develops and designs the web and services platforms.

Services Team

IRC services, bots, and user account management

BlackDevil

Services Manager

Oversees all IRC services, ensuring reliability and smooth operation for the network community.

von

Services Assistant Manager

Supports the services team and helps users with registrations, settings, and account recovery.

Bonny

Services Administrator

Designs and maintains bots and scripts to enhance user experience and automate network tasks.

damian

Services Administrator

Implements new features and provides technical support for all IRC services.

Glenn

Services Operator

Guides users through service commands and resolves account or channel issues efficiently.

electrohead

Services Helper

Provides friendly assistance for service-related questions and helps users get started.

Support Team

User assistance and community support

Glenn

Support Manager

Coordinates support schedules and ensures timely responses to user queries.

BlackDevil

Administrator

Organizes community events and manages the support documentation.

Bonny

Administrator

Monitors support channels and provides onboarding for new users.

damian

Administrator

Creates user guides and assists with technical troubleshooting.

gremlinz

Administrator

Handles feedback surveys and maintains the FAQ section.

electrohead

Administrator

Assists with user account recovery and manages helpdesk tickets.

von

Administrator

Hosts Q&A sessions and provides escalation for unresolved issues.

Need Help?

Our staff team is here to help with any questions or issues you may have.

General Support

For general questions and help

Join #help
Technical Issues

For connection or client problems

Email Support
Report Abuse

For violations of network rules

Report Abuse